NAME

Kernel::WebApp::Controller::API::Role::HandlesIncidentProblemManagementAgentTicketProcessCriticality – Sets the Criticality in the process, if the field is hidden.

PUBLIC INTERFACE

Just consume this role to add ITSM functionality to a process ticket for the Criticality field.

    with qw(
        Kernel::WebApp::Controller::API::Role::HandlesIncidentProblemManagementAgentTicketProcessCriticality
    )

It modifies the form schema and field handling of a process ticket.