Kernel::WebApp::Controller::API::Frontend::Agent::Form::Ticket::Action::Article::Role::ProvidesOTRSStatePreselectionResponseTemplates September 21, 2024 NAME Kernel::WebApp::Controller::API::Frontend::Agent::Form::Ticket::Action::Article::Role::ProvidesOTRSStatePreselectionResponseTemplates – Pre-select the ticket State according to the selected template. FacebookXEmailLinkedIn