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What is OTRS?
OTRS is a service management solution that supports:Teams via process automationConfiguration Management DatabaseDocumentation and ticketingService…
OTRS Trainings: Teasers & Tutorials
Welcome to our course OTRS Trainings: Teasers & Tutorials! Here you will find a variety…
Latest OTRS Features
We regularly update the content and videos for the features in this course. Old videos…
OTRS Agent Interface – How to use it
Welcome to the OTRS Agent Interface E-Learning Course – your gateway to efficient and professional…
Get the Most Out of Your OTRS
Take a closer look at the External Interface, the CMDB and the Process Management in…
