FrontendAgentDocumentSearch

DocumentSearch::Agent::DynamicField

Searchable, filterable and highlightable dynamic fields in the agent interface.

Default value:

--- {}

DocumentSearch::External::DynamicField

Searchable and highlightable dynamic fields in the external interface.

Default value:

--- {}

WebApp::API::Agent::DocumentSearch::SLA::PermissionGroups

Specifies the groups which have access permissions to the document type “ITSMSLA”.

This setting can not be deactivated.

Default value:

---
- itsm-service

WebApp::API::Agent::DocumentSearch::Service::PermissionGroups

Specifies the groups which have access permissions to the document type “ITSMService”.

This setting can not be deactivated.

Default value:

---
- itsm-service
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